Shipping Policy

 

1. Introduction
At **HaloVia Pro** https://haloviapro.com , we are committed to delivering your orders to any destination worldwide. This Shipping Policy explains our terms for shipping and delivery, ensuring you have a seamless shopping experience.


2. Shipping Locations
We proudly offer **worldwide shipping**, ensuring our products reach customers in all countries.

3. Shipping Methods
We provide the following shipping options:
– **Standard Shipping**: Estimated delivery time is **7-15 business days**, depending on your location.
– **Expedited Shipping**: For faster delivery, estimated delivery time is **3-7 business days** (available for select destinations).

4. Processing Time
– Orders are processed within **1-3 business days** after payment confirmation.
– Orders placed on weekends or public holidays will be processed on the next business day.

5. Shipping Costs
– Shipping costs are calculated at checkout based on the destination, shipping method, and product weight.
– **Free Shipping**: Available for orders over **$50** to select countries.

6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your package.

7. Delivery Timeframes
Delivery times vary depending on your location and the chosen shipping method:
– **Standard Shipping**: 7-15 business days.
– **Expedited Shipping**: 3-7 business days.

Please note that unforeseen circumstances, such as customs delays or weather conditions, may affect these timeframes.

8. Customs and Import Duties
For international orders:
– Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
– Delays caused by customs clearance are beyond our control.

9. Lost, Damaged, or Delayed Shipments
– **Lost Packages**: If your package does not arrive within the estimated delivery time, please contact us at **[email protected]**, and we will assist you in resolving the issue.
– **Damaged Items**: For damaged items, provide us with photos and your order details within **7 days** of delivery.
– **Delays**: We strive to meet delivery timelines, but occasional delays may occur due to external factors like customs inspections or weather disruptions.

10. Incorrect Address
Ensure you provide the correct shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

11. Changes or Cancellations
– Orders can be modified or canceled within **24 hours** of placement.
– Once the order is shipped, modifications or cancellations are no longer possible.


12. Contact Us
If you have any questions or need assistance with your order, feel free to contact us:
– **Email** : [email protected]
– **Website** : https://haloviapro.com

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