Shipping Policy
1. Introduction
At **HaloVia Pro** https://haloviapro.com , we are committed to delivering your orders to any destination worldwide. This Shipping Policy explains our terms for shipping and delivery, ensuring you have a seamless shopping experience.
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2. Shipping Locations
We proudly offer **worldwide shipping**, ensuring our products reach customers in all countries.
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3. Shipping Methods
We provide the following shipping options:
– **Standard Shipping**: Estimated delivery time is **7-15 business days**, depending on your location.
– **Expedited Shipping**: For faster delivery, estimated delivery time is **3-7 business days** (available for select destinations).
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4. Processing Time
– Orders are processed within **1-3 business days** after payment confirmation.
– Orders placed on weekends or public holidays will be processed on the next business day.
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5. Shipping Costs
– Shipping costs are calculated at checkout based on the destination, shipping method, and product weight.
– **Free Shipping**: Available for orders over **$50** to select countries.
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6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your package.
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7. Delivery Timeframes
Delivery times vary depending on your location and the chosen shipping method:
– **Standard Shipping**: 7-15 business days.
– **Expedited Shipping**: 3-7 business days.
Please note that unforeseen circumstances, such as customs delays or weather conditions, may affect these timeframes.
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8. Customs and Import Duties
For international orders:
– Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
– Delays caused by customs clearance are beyond our control.
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9. Lost, Damaged, or Delayed Shipments
– **Lost Packages**: If your package does not arrive within the estimated delivery time, please contact us at **[email protected]**, and we will assist you in resolving the issue.
– **Damaged Items**: For damaged items, provide us with photos and your order details within **7 days** of delivery.
– **Delays**: We strive to meet delivery timelines, but occasional delays may occur due to external factors like customs inspections or weather disruptions.
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10. Incorrect Address
Ensure you provide the correct shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.
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11. Changes or Cancellations
– Orders can be modified or canceled within **24 hours** of placement.
– Once the order is shipped, modifications or cancellations are no longer possible.
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12. Contact Us
If you have any questions or need assistance with your order, feel free to contact us:
– **Email** : [email protected]
– **Website** : https://haloviapro.com